What is IG-AIM?
IG-AIM is an independent AI study platform offering study chat, answer feedback and mock-exam workflows for students and teachers.
Can I use IG-AIM in Arabic and English?
The app provides Arabic and English interfaces. You can ask study questions in either language; check required exam terminology and answer language with your teacher.
Does IG-AIM replace a teacher or an official examiner?
No. AI feedback supports revision and can make mistakes. It is not an official exam result or a replacement for a teacher’s judgement.
Which subjects does IG-AIM support?
The current service focuses on English language, ESL and English literature. Check the live skill and Co-Teacher catalogues for the exam boards, levels, papers and exercises available to your account. Maths and science tutoring are not advertised as supported features.
Is IG-AIM an official exam-board service?
No. IG-AIM is independently owned and operated by Sigma Z Line For AI Development. References to IGCSE, Cambridge or OxfordAQA identify study contexts and do not imply endorsement or affiliation.
What can I upload for writing feedback?
The app offers image and document attachment controls. Use clear, complete pages and include the task context. Accepted formats and limits are shown by the relevant workflow. Only upload material you are entitled to use.
Can I practise speaking?
Yes, where enabled for your account. Speaking workflows use microphone audio and can produce feedback about grammar, pronunciation and improvement areas. Exam-style scores are practice estimates, not certified exam results.
How do I join my teacher’s class?
Create and verify your account, then use the class or intake code your teacher provides. A class invitation and a paid subscription seat are separate; check the access available in your account.
Is every feature included in every plan?
No. Features, request or token allowances, reset windows and seat counts depend on the selected plan and class settings. The plan and checkout screens show the current price, currency and included features.
Can I cancel my subscription or request a refund?
Subscription owners can use the app’s subscription controls or contact support. Cancellation and refunds are different. Voluntary refunds are limited to verified technical failures attributable to us, while all mandatory consumer rights remain available. Read the Refund and Cancellation Policy before purchasing.
Can students under 18 use IG-AIM?
Yes, students under 18 need approval from a parent or legal guardian through the separate email invitation before an account is created. The guardian can review the policies, approve or decline, and withdraw later. Lecturer registration is restricted to people aged 18 or older.
How do I get help with a technical problem?
Open a support ticket in the app or email [email protected]. Include the affected feature, approximate time and a screenshot with private information removed. Never send your password, verification code or full payment-card details.